Privacy Policy
4A Online
Protecting your personal data is important to us at 4A GmbH. This privacy policy explains how we collect, process, and protect personal data when you use our online shop, 4A Online. We comply with the applicable data protection laws of Switzerland (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Data Controller
The responsible entity for processing your personal data is:
4A GmbH
Bauelenzelgstrasse 20
8193 Eglisau, Switzerland
E-Mail: info@4a-online.ch
2. Data Collected
We collect only the data necessary for the use of our online shop and to fulfill contractual obligations. This includes:
a) When registering or placing an order:
• First and last name
• Billing and shipping address
• Email address
• Phone number (optional)
• Payment details (depending on the payment method chosen)
b) Automatically collected data:
• IP address
• Browser type and version
• Operating system
• Access time and date
• Pages visited within the online shop
c) Communication:
• Data submitted via email or contact forms
3. Purpose of Data Processing
Your personal data is processed for the following purposes:
a) Contract fulfillment:
• Processing your orders and delivering products
b) Customer service:
• Responding to inquiries and providing support
c) Billing:
• Handling payments and issuing invoices
d) Operation and security:
• Improving our website, analyzing usage, and ensuring IT security
e) Marketing (only with consent):
• Sending newsletters and promotional offers
4. Legal Basis for Processing
The processing of your personal data is based on the following legal grounds:
a) Contract fulfillment (Article 6(1)(b) GDPR):
• Necessary to fulfill contractual obligations
b) Legal obligations (Article 6(1)(c) GDPR):
• Compliance with legal requirements, such as tax record retention
c) Legitimate interests (Article 6(1)(f) GDPR):
• Website analytics, IT security
d) Consent (Article 6(1)(a) GDPR):
• When you explicitly consent to certain uses of your data (e.g., newsletters)
5. Sharing Data with Third Parties
Your personal data is shared with third parties only when necessary or with your consent. This includes:
a) Shipping providers:
• To deliver your orders
b) Payment providers:
• To process payments
c) IT service providers:
• For website operation and maintenance
d) Authorities:
• Only when required by law
We ensure that all third parties processing your data adhere to the same data protection standards.
6. Data Storage and Retention
We store your personal data only for as long as necessary to fulfill the purposes outlined above or as required by law. After these periods, the data is securely deleted.
7. Your Rights
You have the following rights regarding your personal data:
a) Access (Article 15 GDPR):
• Request a copy of the data we hold about you
b) Rectification (Article 16 GDPR):
• Request correction of inaccurate or incomplete data
c) Erasure (Article 17 GDPR):
• Request deletion of your data unless legally required to retain it
d) Restriction of processing (Article 18 GDPR):
• Request limited processing of your data
e) Data portability (Article 20 GDPR):
• Request your data in a machine-readable format
f) Objection (Article 21 GDPR):
• Object to data processing, particularly for direct marketing
g) Withdrawal of consent (Article 7(3) GDPR):
• Withdraw your consent at any time with future effect
To exercise your rights, please contact us at:
Email: info@4a-online.ch
If you believe we have violated data protection laws, you have the right to file a complaint with the relevant data protection authority.
8. Data Security
We implement technical and organizational measures to protect your data from loss, misuse, unauthorized access, or disclosure:
a) SSL encryption:
• Secures data transmission
b) Access restrictions:
• Limited access to your data
c) Security audits:
• Regular updates and reviews
9. Use of Cookies
Our website uses cookies to improve user experience.
a) Types of cookies:
• Essential cookies for website functionality
• Analytics cookies (only with your consent)
b) Cookie management:
• You can disable cookies via your browser settings, but this may limit the functionality of the website
10. Changes to this Privacy Policy
We reserve the right to update this privacy policy to reflect changes in our processes or legal requirements. The latest version is always available on our website.
